Job Description


We are looking for motivated German-speaking professionals to join a fast-growing international customer support team. You'll play a key role in ensuring customers receive timely assistance while contributing to the improvement of processes and overall experience.

Responsibilities

  • Provide support and advice to customers regarding products, services, and orders.
  • Manage inquiries across multiple communication channels.
  • Ensure adherence to company standards while handling sensitive information.
  • Collaborate with team members and other departments to resolve issues efficiently.
  • Monitor customer interactions to provide feedback for continuous improvement.
Requirements
  • Fluent in German and proficient in English.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Enthusiastic team player with attention to d...

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