Job Description
Customer Service Representative – Porto (German Market)
Porto, Portugal | Full-Time | Start Date: 19 Feb 2026
Are you passionate about healthcare innovation and eager to make a difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical Devices, where your role goes beyond customer support—youll be helping patients and healthcare professionals with life-changing solutions.
Key Responsibilities
As part of our dynamic customer support team, you will:
Provide outstanding customer service in German (C2), with support in English (C1) when required.
Handle inquiries, incidents, and questions regarding diabetes medical devices via phone, email, and chat.
Assist patients, caregivers, and healthcare professionals with empathy and accuracy.
Guide customers through troubleshooting and product usage, ensuring compliance with quality standards.
Collaborate closely with your Team Leader to ensure operational ...
Porto, Portugal | Full-Time | Start Date: 19 Feb 2026
Are you passionate about healthcare innovation and eager to make a difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical Devices, where your role goes beyond customer support—youll be helping patients and healthcare professionals with life-changing solutions.
Key Responsibilities
As part of our dynamic customer support team, you will:
Provide outstanding customer service in German (C2), with support in English (C1) when required.
Handle inquiries, incidents, and questions regarding diabetes medical devices via phone, email, and chat.
Assist patients, caregivers, and healthcare professionals with empathy and accuracy.
Guide customers through troubleshooting and product usage, ensuring compliance with quality standards.
Collaborate closely with your Team Leader to ensure operational ...
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