German Customer Support: Lisbon

• Role: Customer Support
• Languages: German + English
• Location: Lisbon, Portugal
• Work model: On-site
• Contract: 6 months
• Start date: 5 Feb 2026

• Schedule:

• Monday–Friday (including Portuguese bank holidays)

• 08:00–17:00 (Portugal time)
• Weekends off

Salary & Bonuses

• Base salary: 1100€ paid over 14 months (Portugal standard: 12 months + holiday + Christmas)
• Complexity bonus: 75€ per month for 12 months
• Performance bonus: N/A
• Welcome bonus:
• Paid monthly over the first year (1/12 each month)
• Conditional:
• Must have <6% unjustified absenteeism the previous month

• Not guaranteed salary (important — HR usually stresses this)
  Retention bonus:

• None from December onwards for Search Engine & Website Solutions projects

Benefits

• Meal allowance: 7.63€ per working d...