Job Description
German Customer Support Specialist
Position: German Customer Support Specialist
Location: Lisbon (Santos) – On-site
Start Dates: 2 February 2026 | 16 February 2026
Working Schedule
Rotative shifts
Monday – Sunday, between 08:00 – 00:00
Shuttle service provided for late shifts
Job Description
We are looking for a German-speaking Customer Support Specialist to join an international team supporting a global Video Streaming Platform.
You will be responsible for delivering high-quality customer support, handling inquiries, and ensuring an excellent user experience.
Requirements
German: Native or near-native level
English: Minimum B2 level (mandatory for all positions)
EU ID, Residence Card, or Certificate of Protection (issued later than March 2022)
Customer-oriented mindset
With or without previous customer support experience
Offer & Benefits
Base salary (no experience): 15,260€ gross/year
Possible signing bonus: 2,000€ – 2,...
Position: German Customer Support Specialist
Location: Lisbon (Santos) – On-site
Start Dates: 2 February 2026 | 16 February 2026
Working Schedule
Rotative shifts
Monday – Sunday, between 08:00 – 00:00
Shuttle service provided for late shifts
Job Description
We are looking for a German-speaking Customer Support Specialist to join an international team supporting a global Video Streaming Platform.
You will be responsible for delivering high-quality customer support, handling inquiries, and ensuring an excellent user experience.
Requirements
German: Native or near-native level
English: Minimum B2 level (mandatory for all positions)
EU ID, Residence Card, or Certificate of Protection (issued later than March 2022)
Customer-oriented mindset
With or without previous customer support experience
Offer & Benefits
Base salary (no experience): 15,260€ gross/year
Possible signing bonus: 2,000€ – 2,...
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