German Customer Support Specialist

German Customer Support Specialist

Position: German Customer Support Specialist
Location: Lisbon (Santos) – On-site
Start Dates: 2 February 2026 | 16 February 2026

Working Schedule

• Rotative shifts

• Monday – Sunday, between 08:00 – 00:00

• Shuttle service provided for late shifts

Job Description

We are looking for a German-speaking Customer Support Specialist to join an international team supporting a global Video Streaming Platform.
You will be responsible for delivering high-quality customer support, handling inquiries, and ensuring an excellent user experience.

Requirements

• German: Native or near-native level

• English: Minimum B2 level (mandatory for all positions)

• EU ID, Residence Card, or Certificate of Protection (issued later than March 2022)

• Customer-oriented mindset

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