German Help Desk Associate

About the job German Help Desk Associate

Job Title: German Help Desk Associate
Location: Barcelona, Spain – Onsite & Hybrid Options Available
Department: IT Support / Help Desk / Customer Service
Employment Type: Full-Time

About the Role:

We are looking for a proactive and tech-savvy German-speaking Help Desk Associate to join our support team in Barcelona . You will be the first line of contact for German-speaking users needing technical assistance, providing high-quality support to resolve issues quickly and effectively. This role offers flexibility with both onsite and hybrid work arrangements .

Key Responsibilities:

Provide first-level technical support to German-speaking users via phone, email, and chat.

Diagnose and troubleshoot...