Job Description

Do you enjoy supporting people and delivering high-quality service? 

Do you enjoy helping people get the most out of digital services and entertainment platforms? Join an international team in Greece and support customers worldwide by providing clear guidance, reliable solutions, and a smooth service experience.

Role Overview:

As a Media & Entertainment Support Agent, you will be the main point of contact for customers using digital entertainment services. You’ll manage a variety of inquiries related to access, usage, and subscriptions, resolve issues efficiently, and ensure customers enjoy a seamless experience from start to finish.

Key Responsibilities:

  • Support customers via chat, email, and phone with service-related inquiries
  • Assist with questions related to accounts, access, subscriptions, and platform usage
  • Provide cl...

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