Job Description
Do you want to start a career in Customer Support for Social Media?
Are you a fluent German speaker?
We are looking for German Social Media Customer Associates to start a promising career in Customer Service.
Pack your bags for Athens and kick-start your career!
Responsibilities:
What you will do:
- Analyze issues of business customers, partners, clients or internal stakeholders and find the best ways to resolve them
- Address issues via chat, email or phone channels, following operating procedures
- Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment-related issues
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution
Apply for this Position
Ready to join speakit? Click the button below to submit your application.
Submit Application