German speaker Customer Service Representative - M/F/X

As a German speaker Customer Service Representative, your responsibilities are:

• Provide exceptional customer support in the Financial Services Industry.


• Handle customer inquiries and resolve issues efficiently in both German and English.


• Ensure customer satisfaction by delivering accurate and timely responses.


• Maintain clear and professional communication at all times.


• Document and update customer interactions in the system.


• Collaborate with other departments to address customer needs effectively.


• Identify opportunities for process improvements to enhance customer experience.


• Adhere to company policies and procedures while handling sensitive information.

A successful German speaker Customer Service Representative should have:

• Fluency in German at a mother tongue level.


• Very good proficiency in English for professional communication...