Job Description
About the role
We are looking for German-speaking Customer Support Representatives to join an international team. You will provide high-quality support and ensure an excellent customer experience for German-speaking clients.
Responsibilities
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Provide customer support in German via phone, email, and chat
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Assist customers with inquiries, troubleshooting, and account-related questions
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Ensure high levels of customer satisfaction
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Accurately document customer interactions in internal systems
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Escalate complex cases when required
Requirements
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Native or fluent German (C1/C2 level)
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Good level of English (B2 or higher)
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Strong communication and problem-solving skills
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