Job Description

Join Mercier Consultancy as a German Speaking Banking Consultant, a fantastic opportunity for individuals looking to start their career in the banking and financial services industry, even without prior experience! This role is perfect for candidates who are eager to learn and grow, utilizing their German language skills to assist clients with their banking needs.

In this client-centric position, you will support German-speaking customers by helping them navigate various banking services and products, ensuring they receive accurate information and timely assistance. You will undergo comprehensive training to equip you with the necessary knowledge of banking procedures and customer service excellence. Become a valuable member of our team and kickstart your professional journey in the financial sector!

Responsibilities

  • Assist German-speaking clients with their banking inquiries and service requests
  • Provide guidance on account management, transaction processing, and product information
  • Document client interactions and maintain accurate records in our systems
  • Collaborate with other team members to resolve client issues and ensure satisfaction
  • Participate in training to develop your skills and knowledge in banking operations
  • Gather feedback from clients to contribute to service improvement initiatives

Requirements

  • Fluency in German and English, both written and verbal
  • Strong communication and customer service skills
  • A genuine willingness to learn and develop in a fast-paced environment
  • Good organizational skills with attention to detail
  • A proactive attitude towards helping clients and solving problems
  • No previous experience is required; however, experience in customer service is a plus
  • Basic computer skills and familiarity with CRM systems are advantageous

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

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