Job Description
We are currently seeking a German‑speaking Inbound Call Centre Advisor for a 6‑week temporary booking. This role will support an inbound campaign, handling calls from shareholders who are enquiring about shareholder facilities and related services.
Key Responsibilities
Handle inbound calls from German‑speaking shareholders in a professional and efficient manner
Respond to queries relating to shareholder facilities and general account information
Provide accurate information while maintaining high levels of customer service
Escalate queries where required in line with internal procedures
Accurately capture and update customer information on internal systems
Ensure all calls are handled in line with compliance and data protection requirements
Skills & Experience Required
Fluent German speaker (spoken and written)
Previous inbound call centre or customer service experience
Confident communication skills with a professional telephone man...
Key Responsibilities
Handle inbound calls from German‑speaking shareholders in a professional and efficient manner
Respond to queries relating to shareholder facilities and general account information
Provide accurate information while maintaining high levels of customer service
Escalate queries where required in line with internal procedures
Accurately capture and update customer information on internal systems
Ensure all calls are handled in line with compliance and data protection requirements
Skills & Experience Required
Fluent German speaker (spoken and written)
Previous inbound call centre or customer service experience
Confident communication skills with a professional telephone man...
Apply for this Position
Ready to join Adecco? Click the button below to submit your application.
Submit Application