Job Description

Mercier Consultancy is thrilled to announce a vacancy for a German Speaking Client Support Specialist to join our enthusiastic team! In this important role, you will serve as a key support contact for our German-speaking clients, addressing their inquiries and providing exceptional service. Your fluency in German will be vital in fostering strong client relationships and enhancing their overall experience with our services.

As a Client Support Specialist, you will resolve client concerns, deliver product information, and ensure seamless communication. We value individuals who are passionate about customer service and thrive in a collaborative environment that emphasizes teamwork and excellence.

Responsibilities

  • Assist clients in German via various communication channels including phone, email, and chat
  • Effectively address client inquiries and resolve issues related to our products and services
  • Accurately document client interactions within...

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