German Speaking Community Support - Social Media | Work In Greece

Mercier Consultancy MD is excited to announce an opening for a German Speaking Community Support representative specializing in Social Media, located in the vibrant environment of Greece. In this role, you will be instrumental in providing exceptional support and building a positive community for our German-speaking users across various social media platforms. Your primary focus will be to address inquiries, resolve issues, and ensure high levels of user engagement.

Key Responsibilities

• Deliver timely and professional support to users through social media channels in German.
• Engage actively with the online community by responding to comments, direct messages, and reviews.
• Monitor community interactions to identify trends and potential issues, escalating them to the appropriate departments.
• Collaborate with the marketing and content teams to contribute to engaging social media content.
• Keep abreast of social media trends and...