Job Description




Kariera.group Recruitment Services , on behalf of an international contact center in Athens, is seeking German speaking customer advisors to join a prestigious European banking project.

If you're looking for stability, growth, and an international environment, this could be your moment, why not treat yourself to a Christmas gift that opens new doors?

🕒 Working conditions

📍 Location: Athens - hybrid (modern office environment)

🗓️ Schedule: Monday–Sunday, 09:00–23:00, 8 hour rotating shifts, 5 days per week

🎓 Training starts: mid November
& mid December

🧩Your role:

As a customer advisor, you will provide outstanding service to German speaking customers of a major European financial institution. You’ll support them by:

• Managing incoming customer inquiries (via phone & email)

• Identifying needs and offering accurate, efficient solutions

• Building relationships based on trust and professionalism

• Keeping detailed and accurate records

• Following established procedures and performance standards

🎯What we are looking for:

• Native or near native German speaker

• Good English communication skills

• Customer focused mindset and passion for helping others

• Excellent communication & PC skills

• Ability to multi-task, prioritize, and collaborate in a team

• Prior customer service experience is welcome but not required, full training is provided!

💼 What the company offers:

• Permanent, full-time employment

• Competitive fixed salary & monthly performance bonuses

• Hybrid work model

• Private health & life insurance

• Paid training (16 days) before you start handling customers

• Additional incentives (including welcome and project bonuses)

• Career development opportunities within an international organization

• A supportive, multicultural team in a professional and modern work environment

📩Why apply now?

Because the timing couldn’t be better! Join an international company, secure a stable future, and take part in one of the most respected projects in the financial sector, just in time for the holidays.

#LI-EA1

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