Job Description

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.



Position: Technical Support

Work model: On-Site

Location: Athens, Greece

Employment type: Full-time

What you will do

  • Handle tickets, following support procedures and policies

  • Communicate with customers via e-mail, following support procedures and policies

  • Follow specified workflows for incident identification, escalation, resolution and closure

  • Track and follow cases to ensure they closed in an efficient and timely manner

  • Work towards reaching targets as set out by clie...

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