German-Speaking Customer Experts Jobs - Remote Inside Greece

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail


• Track and follow cases to ensure they closed in an efficient and timely manner


• Maintain high customer satisfaction, representing a major brand


• Provide and maintain strong, professional relationships with all partners and show empathy at all times


• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in German


• Very good communication skills in English B2 level


• Exceptional communication & soft skills, as well as problem-solving skills


• Computer knowledge/tech savviness


• Resourceful, able to multitask


• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)


• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%


• Health care benefits and numerous other discounts


• Full training by certified instructors


• Professional growth & development opportunities


• Special events as well as community & social responsibility initiatives


• Free online Greek language courses