Job Description
German Speaking Customer Service Representative - Porto (On-site)
Location: Porto, Portugal
Work Model: Onsite
Working Hours
- Monday to Sunday: 06:00 – 21:00 (Rotative shifts)
- 2 rotative days off
Role Overview
As a Customer Service Representative, you will be responsible for delivering high-quality support to customers, handling inquiries efficiently, and ensuring a positive customer experience in German. No prior experience needed.
Responsibilities
- Handle customer inquiries via phone, email, or chat in German
- Provide accurate information and resolve issues in a timely manner
- Maintain a high level of customer satisfaction
- Document interactions and follow internal procedures
- Collaborate with internal teams when necessary
Requirements
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