Job Description

Ready to take the next step in your career? Join our client, a global CX leader, as a Trainer and empower others through impactful learning experiences!

Location: Lisbon (On-site first 2 months, then hybrid)
Schedule: Monday–Friday | 9:00–18:00
Language: Fluent German required
Experience: 6+ months in training/teaching & call center preferred

What you’ll do:

  • Design and deliver engaging training sessions

  • Create and adapt content from our Knowledge Base

  • Support agent development through coaching and feedback

  • Stay updated with the latest learning trends

  • Evaluate and improve training outcomes


    • What you bring:

  • Passion for teaching and people development

  • Native Level of German 

  • 6 months of experience as a trainer - preferrable in Call Center

  • Excellent communication & content design skills

    • <...

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