Job Description

We are recruiting German Speaking Customer Support Agents to work in Turkey.

Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

Your Role As a Customer Support Agent

  • Answer to inbound calls and customer inquiries;
  • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
  • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
  • To troubleshoot through the use of open questions, support documents and system training.
  • To be able to offer recommendations to common problems or frequently asked questions

Requirements

  • Fluency...

Apply for this Position

Ready to join Confidential? Click the button below to submit your application.

Submit Application