German Speaking Customer Support for Virtual Assistant Department

Mercier Consultancy is thrilled to announce an opening for a German Speaking Customer Support Representative in our Virtual Assistant Department for one of our clients! In this essential Entry Level role, you will serve as the primary contact for our German-speaking clients, providing them with expert guidance and support regarding our virtual assistant services. Your proficiency in German will be crucial in ensuring our clients receive top-notch service and assistance.

This position is perfect for individuals who are passionate about technology and customer service. If you enjoy helping others navigate innovative solutions and thrive in a fast-paced environment, we would love to have you on our team!

Responsibilities

• Assist customers in German via phone, email, and chat with inquiries and support requests
• Provide comprehensive information about our virtual assistant services and features
• Document client interactions and effectively resolv...