Job Description
Work model: hybrid
Working hours: 24/7 or 12/5
**What we do**
We are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
For our office in Budapest, Hungary we are looking for German-Speaking Customer Support Specialist.
**Responsibilities:**
+ Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
+ Handling end-user calls and web queries via tools, phone and email
+ Documentation and precise administration, logging of calls on the ticketing tool
+ Delegation of problems which cannot be resolved on firs...
Working hours: 24/7 or 12/5
**What we do**
We are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
For our office in Budapest, Hungary we are looking for German-Speaking Customer Support Specialist.
**Responsibilities:**
+ Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
+ Handling end-user calls and web queries via tools, phone and email
+ Documentation and precise administration, logging of calls on the ticketing tool
+ Delegation of problems which cannot be resolved on firs...
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