Job Description
Join Mercier Consultancy MD as a German Speaking Guest Support specialist and enjoy the freedom of working remotely from beautiful Greece! As a key member of our guest support team, you'll provide exceptional assistance to German-speaking travelers, ensuring their trips to Greece are seamless and enjoyable. If you're passionate about travel, fluent in German, and ready for a new adventure, we invite you to apply!
Key Responsibilities
- Offer top-notch customer support to German-speaking guests via phone, email, and chat.
- Help guests with inquiries regarding travel itineraries, accommodation options, activities, and sightseeing opportunities.
- Address and resolve customer issues with urgency and care, ensuring high levels of guest satisfaction.
- Share valuable knowledge about Greece’s destinations, culture, and travel options.
- Maintain detailed records of guest interactions to improve service offerings and guest experiences.
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