Job Description
Mercier Consultancy MD is excited to offer a thrilling opportunity for a German Speaking Hospitality Support Agent! This role allows you to work in beautiful Greece, with all relocation costs fully covered. As part of our team, you will provide outstanding support to our German-speaking clients, assisting them with their hospitality needs and ensuring a remarkable customer experience.
Key Responsibilities
- Assist German-speaking clients with their inquiries and bookings through phone, email, and chat.
- Provide detailed information on available accommodations, services, and local attractions to help clients make informed decisions.
- Process reservations accurately, confirming all details to ensure a seamless booking experience.
- Handle customer inquiries and resolve any issues related to bookings professionally and promptly.
- Maintain thorough records of client interactions and reservations in our CRM system.
- Stay inform...
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