Job Description

Mercier Consultancy MD is excited to announce a remarkable opportunity for a German Speaking Payment Support Specialist in the fast-paced FinTech industry. This role offers a fully paid relocation package to Greece, allowing you to combine your career with an enriching life experience in a beautiful Mediterranean environment.

As a key member of our team, you will assist German-speaking clients with their payment solutions, ensuring they receive exceptional service and support throughout their journey.

Key Responsibilities

  • Provide top-tier payment support to German-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to payment processing and resolve any issues efficiently.
  • Educate clients on payment solutions and guide them through the use of our platform.
  • Document client interactions and feedback accurately for continuous improvement.
  • Collaborate with internal teams to enh...

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