German speaking Payroll Service Delivery Manager

German speaking Payroll Service Delivery Manager

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Role Summary

Step into a key operational role as a Payroll Service Delivery Manager at Zalaris Spain. In this position, you will serve as the primary liaison for our German clients, managing relationships, overseeing SAP‑related German payroll processes, and driving operational excellence and compliance.

Responsibilities

• Serve as the primary point of contact for the clients, ensuring an exceptional customer experience and high‑quality service delivery
• Ensure services are delivered in alignment with contractual SLAs by monitoring, reporting, and analyzing KPIs related to service excellence and customer satisfaction ...