German Speaking Reservations

Job Overview

We are seeking German-speaking customer service professionals to join an international service center based in Málaga, supporting customers across the hospitality, travel, tourism, and passenger services sectors.

In this role, you will act as a key point of contact for German-speaking customers, delivering outstanding service throughout the customer journey—from pre-booking inquiries and reservations to in-stay support, post-travel assistance, and issue resolution. You will represent premium global brands and ensure a seamless, customer-centric experience across all touchpoints.

Key Responsibilities

• Serve as the primary contact for German-speaking customers via phone, email, chat, and digital platforms

• Manage reservations, bookings, amendments, cancellations, and guest requests efficiently and accurately

• Provide end-to-end support related to accommodation, travel itineraries, passenger ser...