German Speaking Support Agent - Logistics | Work In Greece - Paid Relocation

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Support Agent specializing in Logistics. This role offers the exciting opportunity to work in Greece with paid relocation assistance. As a Support Agent, you will be instrumental in providing top-notch service to our German-speaking clients, ensuring their logistics inquiries and needs are met with professionalism and efficiency.

Key Responsibilities

• Deliver exceptional customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to logistics services, including shipping options, order tracking, and service policies.
• Effectively resolve customer complaints and issues to maintain high satisfaction levels.
• Accurately document all customer interactions and issues in our CRM system for effective tracking and follow-up.
• Collaborate with logistics and operations teams to ensure timely and efficie...