Job Description

Turn Tech Support Into Something That Matters!

Looking for more than just a job? Join transcosmos Europe and support a game-changing brand in the world of portable power and sustainable technology. These aren't ordinary products — they’re smart, solar-ready solutions helping people stay connected wherever life takes them.

As a Technical Support Analyst you'll be the go-to expert for the users who rely on this innovative tech every day. You won’t just be answering questions — you’ll be powering adventures, solving real-world problems, and making sure customers feel confident using cutting-edge energy solutions.

What you’ll be doing

  • Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
  • Guide customers through product features and best practices
  • Escalate technical issues following structured processes
  • Own the customer journey from first contact to final reso...

    • Apply for this Position

    Ready to join transcosmos? Click the button below to submit your application.

    Submit Application