Job Description

We are looking for a German-speaking Customer Support Agent to join an international team in Málaga. In this role, you will be the first point of contact for customers, ensuring their inquiries are handled quickly, efficiently, and with empathy.

This is a fantastic opportunity for someone who is customer-focused, proactive, and ready to grow in a supportive and dynamic environment.

Responsibilities

  • Provide customer support via chat, email, and phone

  • Resolve inquiries and issues in a professional and empathetic manner

  • Collaborate with colleagues to improve service quality and share insights

  • Deliver solutions that build long-term customer satisfaction

Requirements

  • Native-level fluency in German

  • Good communication skills in English (spoken and written)

  • Strong problem-solving mindset and interpersonal skills

    ...

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