German Support Specialist

Are you fluent in German and looking for an exciting remote opportunity in Portugal? We are seeking passionate and dedicated professionals to join our international team within the customer support industry. This role offers a chance to work with a world-renowned tech company, providing top-tier service and innovative solutions, all from the comfort of your home in mainland Portugal. If you're ready to bring your language skills and problem-solving abilities to a dynamic team, we want to hear from you

Responsibilities:

If you are selected as a German Speaking Support Specialist, you would be responsible for the tasks below:

• Support to customers' online orders, throughout the whole journey (eg. delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls and order information review, business related requests).
• Handle very sensitive customer and client information, having to follow the standard PCI an...