Job Description

**ROLE DESCRIPTION**



The Team leader role is primarily responsible for the execution of data processing workflows for partner-provided content and for guiding and motivating a team to achieve project goals while also serving as a key point of contact for clients.

This role ensures that crucial real-time information - such as road closures and temporary restrictions is correctly ingested, processed, and accurately displayed online. As part of the responsibilities, the operator will be required to communicate with the data provider in the event of issues with the received data.



**CORE RESPONSIBILITIES**



+ Provide overall team supervision and ensure consistent quality of service delivered.

+ Setting clear deadlines and expectations.

+ Develop domain expertise in the workflow that they lead.

+ Perform high quality RCAs to identify the root causes of repeating/high severity issues.

+ Ident...

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