Glasgow Based Sales Office Administrator

Reports to: Joint reporting to Group Supply Chain Lead, And the Operations lead.

Role Overview

The Sales Administrator plays a central role in ensuring smooth end-to-end order processing for RDM’s US operations. From order entry through invoicing and shipping, you’ll coordinate across Sales, Operations, Supply Chain, and customers to deliver a seamless experience. You’ll manage ERP data accuracy, proactive customer communication, and procurement support while helping maintain RDM’s global quality standards. Reporting directly to the Operations Lead and Supply Chain Lead, and with their combined support, this position plays a key part in ensuring efficient workflow, accurate documentation, and excellent customer experience. The role will ensure that customer service, fulfilment quality meet the expectations of RDM and...