Job Description
Who we are
Founded in 2009, Oasis is "Home Meets Hotel," the next generation of accommodations. We have all the benefits of home-sharing—bigger spaces, better locations, more value—with an added layer of quality control, curation, and hospitality services. Our goal at Oasis is to remove the pain points of home-sharing for both guests and homeowners, creating
a
new model and
a
new hospitality brand that speaks to the modern traveller.
Oasis manages a portfolio of 1,000+ curated properties in major cities across Latin America and Europe.
The Opportunity
We have an exciting opportunity for a
Global Account Exec
to join our Account Management Team. As a
Global Account Exec
, you will support Oasis Private Collections in building and maintaining partnerships with corporate clients globally, working with both new and existing clients to increase our bookings volume.
This role requires a highly motivated individual with a strong commercial background and travel industry knowledge, accompanied by the ability to build relationships to immerse themselves into the dynamics of a successful company.
You work with a view to achieving your personal and business targets and you know how to translate the wishes of the customer into increasing sales.
Location
: Buenos Aires, Argentina
Responsibilities
● Handle and efficiently manage booking requests for multiple destinations across the globe
● Understand customer requirements/needs and respond accurately and efficiently to their requests
● Ensuring requests are responded to on time and within the agreed SLA
● Take the client/partner through the process from initial inquiry to the confirmed booking
● Chase down leads and partner with the Oasis supply teams to close bookings
● Drive loyalty by building strong rapport and trust with client quickly and effectively, and delivering service excellence throughout each interaction
●
Maintain and nurture relationships with clients
● Monitor the success of each account and manage client relationships
● Establish an understanding of the business objectives of these partners and match these with the range of services of Oasis Collections to maximise business opportunities
Requirements
● Have strong commercial abilities
● Have excellent customer service skills
● Must be a team player
●
Have advanced English writing and speaking skills and native Spanish
● Have at least 1-2 years of proven experience in sales, hospitality or customer service
●
Travel industry experience is
a
plus
● Are passionate about sales and service. Hospitality never sleeps
●
Are
a
self-starter, enthusiastic and creative problem-solver
● Are organized, a fast learner and can multitask
● Are extremely detail-oriented and understand teamwork
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