Job Description
About the Team
DoorDash is looking to change how we support frontline and external customers alike, and you'll be part of an exciting team designed to take our support to the next level. As a Global Advocate Supervisor, your team will provide live, top-tier support for DoorDash's Consumers, Dashers, Merchants, and internal customers. You’ll lead your team as they partner with our internal BPO teammates to troubleshoot, answer questions, take action, and provide feedback or solutions for roadblocks.
About the Role
Global Advocate Supervisors are excellent communicators who are passionate about removing barriers, adapting quickly, and getting the details right. As a people leader, you’ll be responsible for coaching and leading a team to deliver an exceptional support experience that is both empathetic and personalized. Strong leadership skills, including experience managing people and metrics, are essential for this role. As a Supervisor, you’ll also be responsible for managi...
DoorDash is looking to change how we support frontline and external customers alike, and you'll be part of an exciting team designed to take our support to the next level. As a Global Advocate Supervisor, your team will provide live, top-tier support for DoorDash's Consumers, Dashers, Merchants, and internal customers. You’ll lead your team as they partner with our internal BPO teammates to troubleshoot, answer questions, take action, and provide feedback or solutions for roadblocks.
About the Role
Global Advocate Supervisors are excellent communicators who are passionate about removing barriers, adapting quickly, and getting the details right. As a people leader, you’ll be responsible for coaching and leading a team to deliver an exceptional support experience that is both empathetic and personalized. Strong leadership skills, including experience managing people and metrics, are essential for this role. As a Supervisor, you’ll also be responsible for managi...
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