Job Description

A leading customer service provider in the Philippines is seeking a Global Strategic Operations Leader who is bilingual in German and English. This role is pivotal in coaching chat agents to excel in customer service and sales while managing AI-assisted translation. Responsibilities also include ensuring high-quality service, facilitating communication in client meetings, and fostering cultural understanding within the team. Ideal candidates will have strong linguistic skills and experience in training within a BPO or customer success environment.
#J-18808-Ljbffr

Apply for this Position

Ready to join Concentrix Philippines? Click the button below to submit your application.

Submit Application