Job Description

A global BPO services partner in Metro Manila is looking for an Operations Manager with over 10 years of experience in the multinational BPO/Call Center industry, including 5 years in a leadership role. The ideal candidate will manage customer operations while ensuring adherence to SLAs and driving business expansion. Key skills include operational management, talent development, and strategic planning. This role offers an opportunity to lead and innovate within a thriving environment.
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