Job Description

Job Title: International Service Delivery Manager

Are you ready to take on a challenging role that requires excellent communication skills and commercial drive? We are seeking an experienced International Service Delivery Manager to join our team.

  1.  In this role, you will be responsible for the operational follow-up of our largest and most complex international accounts. Your primary goal will be to ensure customer success and engagement through exceptional service delivery management.
  2.  You will also play a key part in implementing new client projects, transitioning them from implementation to live services, and providing ongoing support.
      Perform service delivery management by monitoring relationships with clients, tracking agreements made,
       Monitoring and following up on services provided as well as invoicing processes.
       Applying governance models with regular reviews (monthly & qua...

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