Job Description
The Global Client Success team members align themselves to the North America & Internal Account Executive teams to deliver value to Global accounts and ensure they have got the conviction to renew and grow their partnership with the conference business. This is a critical role that drives client retention and builds a strong foundation for growth.
What you’ll do:
Serve as primary point of contact for clients as it relates to client onboarding and maximizing the components of their sponsorship package whether virtual or live conference (logo, booth, registration, product literatures, promotional banners)
Support assigned Global accounts sold by North America & International Account Executive (AE) teams
Understand the sponsor products and act as trusted advisor during the course of an event cycle to assure best use of each purchased product offering
Develop in-depth knowledge of the client’s business, industry to driv...
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