Global CS Lead

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

The purpose of this role is to do all that is necessary to ensure that our customers  receive world class customer care and in an effortless way. 

The customers supported by your teams are Wise's highest value customers, in the sense that they bring in most revenue to Wise. Therefore, the need for extreme operational excellence is needed. 

As such, success in this role is measured by custome...