Job Description

A global change management firm is seeking a Director of Customer Success to lead a passionate team dedicated to enterprise clients. The role involves creating and executing strategies to ensure client satisfaction and retention, overseeing onboarding, and building a high-performing culture. Candidates should have at least 10 years of experience in Customer Success, with a strong background in leadership. The position is remote but may require some flexibility for global collaboration. Competitive compensation includes base salary and performance bonuses.
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