Job Description

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in escalation management related to journalism, public relations, internal or executive communications, or a related field.
  • 3 years of experience in a people management, supervision, or team leadership role.

Preferred qualifications:

  • Experience managing external communications, i.e., social media, with an editorial point of view for brand voice and tone.
  • Experience writing executive-level communications and interfacing with director-level and above stakeholders.
  • Ability to work successfully in cross-functional teams, including with stakeholders and executives, and to influence the momentum of incident response across multiple teams.
  • Excellent written and verbal communication skills.

About The Job

As the Global Escalati...

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