Global Head - Learning and Development (ITES)

Overview
Our client is a leading global IT services and digital transformation firm with a strong international footprint across North America, Europe, and Asia-Pacific. They are known for their people-centric culture, strong leadership values, and commitment to continuous learning, innovation, and capability building across their global workforce.
Job Description
- Define and execute a global L&D strategy aligned with business priorities and future workforce needs.
- Lead transformation initiatives using automation, analytics, and behavioral insights.
- Partner with senior leadership to align L&D outcomes with enterprise priorities.
- Establish governance, SLAs, operating rhythms, and regional scorecards for consistent global delivery.
- Implement and optimize enterprise-wide LMS and AI-driven learning platforms.
- Enhance platform adoption through change management, engagement campaigns, and usability improvements.
- Design personalized journeys using analy...