Job Description

A global pharmaceutical firm is looking for an IT Helpdesk Analyst to provide frontline IT support across diverse regions. The role involves managing incident tickets, troubleshooting technical problems, and collaborating with IT teams worldwide. Candidates should have a degree in IT, 1–3 years of helpdesk experience, and familiarity with ITSM tools. This position requires excellent communication skills and the ability to manage multiple priorities in a dynamic environment. Compensation can reach up to PHP 60,000 based on experience.
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