Job Description

Global IT Infrastructure Support Analyst

Makati, PH, Philippines | IT Systems Infrastructure

Job Description

+ Guiding, ensuring, or performing IT installations, integration as well as operations, update, customizing and maintenance and change request processes.

+ Contributing to design and implementation or planning and executing installation of infrastructure devices and/or applications.

+ Ensuring or executing SAP instances, installation updates, release changes, etc.

+ Planning, amend/or execute regular system infrastructure tests, with respect to functionality, speed, safety or security.

+ Communicating with vendors and service providers, identify operational IT problems and seek for resolution.

+ May perform 2nd-level user help desk activities, and trains management and staff in the utilization of IT infrastructure.









A job at this level:

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