Job Description

A leading HCM provider is seeking an IT Service Desk Analyst to support corporate users across Dayforce. This role requires 3+ years of experience, focusing on resolving technical issues efficiently. Responsibilities include managing service requests, providing software support, and ensuring customer satisfaction. The ideal candidate is adaptable and able to work on rotating 24/7 shifts. Strong communication and customer service skills are essential, along with a solid understanding of various tech tools.
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