Job Description

A leading technology company in Singapore seeks a Knowledge Management & Customer Experience Specialist. The candidate will design and optimize an efficient knowledge ecosystem for a world-class customer experience. Key responsibilities include building FAQs, managing content lifecycle, and utilizing AI for customer support. The ideal candidate has 5 years of experience in knowledge management, strong writing skills, and proficiency in tools like Zendesk and Notion. Join a profitable company committed to innovation and customer satisfaction.
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