Job Description

Responsibilities and Accountabilities:
  • Co-design and refine end-to-end CMD and intercompany BP data flows with Pods, Value Teams, and DigitalX across MDG, GTS, and S/4.

  • Lead global onboarding, maintenance, inactivation, and issue resolution for customer and intercompany master data, ensuring support for O2C processes.


  • Support data migration activities and End-to-End readiness during SAP rollouts, expansions, and global deployments.


  • Engage with the JSOX team to establish control points and continuously align SOPs with compliance regulations.


  • Collaborate with QA team to embed GxP compliance checkpoints and maintain SOPs aligned with regulatory expectations.


  • Develop and maintain traceability documentation and drive remediation actions in response to audits or regulatory reviews, together with the Standards & Delivery.


  • Resolve CMD inconsistencies and align data dependencies across integrated platforms such as MDG, GTS, and S/4 during project design and testing phases.


  • Define, maintain, and refine global standards and governance checkpoints for CMD and Intercompany BPs, incorporating feedback from delivery teams.


  • Ensure CMD cutover readiness, validate data transitions, and secure behavioural consistency of CMD across go-lives and iterative Agile releases.
  • Requirements

    Required Qualifications:

  • 7-10 years of experience in Customer Master Data management

  • Deep knowledge of O2C processes and SAP MDG, GTS, and S/4HANA

  • Experience with GxP compliance, JSOX and regional regulatory frameworks

  • Bachelor’s degree in Business, Information Technology, or Supply Chain.

    Preferred Qualifications:


  • SAP Certified Application Associate (e.g., SAP S/4HANA for Sales, SAP MDG for BP, SAP GTS.

  • 1-3 years’ experience in the pharmaceutical industry
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