Job Description

Global Program Manager - Quality Cloud (Europe)
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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, we surpassed $2B in revenue in our last fiscal year.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We support flexibility with Work Anywhere options so you can thrive in your ideal environment.
The Role
Pioneer the most strategic Quality Vault implementation programs for Veeva's largest customers across Europe, championing the transformation of their Quality and Manufacturing landscape. You will be the central orchestration point for all customer-facing teams, partnering with executives across Sales, Product, and Services to maximize customer success and accelerate product adoption. This remote, full-time, customer-facing role works from the customer site, home office, and offsite meetings. Qualified candidates must be legally authorized to be employed in the EU or UK. Veeva does not provide visa sponsorship.
What You'll Do
Own delivery of large-scale global Quality Vault implementations, ensuring success across scope, time, and value.
Lead and inspire cross-functional Veeva teams, Sales, Strategy, Product, and Services to stay aligned, agile, and focused on customer outcomes.
Partner strategically with customer executives to define transformation roadmaps that modernize Quality and Manufacturing across their global enterprise.
Drive growth through crafting implementation proposals, guiding service contracts, and identifying opportunities that expand customer impact.
Champion excellence in project execution: anticipating risks, resolving challenges, and ensuring seamless transitions to post-deployment success.
Create momentum through proactive communication, strong governance, and disciplined delivery that builds long-term trust with our most strategic customers.
Requirements
Proven success leading large-scale enterprise software or technology programs—ideally in GxP or regulated environments.
Deep understanding of Pharmaceutical Quality and Manufacturing domains, including LIMS, Validation, GxP Training, Document Management, or QMS.
Strong consulting background with enterprise pharma clients, translating complex needs into actionable technology strategies.
Inspirational leadership of diverse, global teams delivering complex programs with measurable business impact.
Strategic mindset with experience developing technology roadmaps that transform operations and enable long-term success.
Executive presence and communication skills that influence decision-making at all levels.
High adaptability and ownership mindset—thriving in ambiguity, navigating competing priorities, and fostering collaboration without authority.
Organizational agility and ability to align multiple stakeholders while maintaining momentum.
Based in the EU or UK and able to travel as required.
Nice to Have
Hands‑on Veeva Vault implementation experience.
\ Experience delivering SaaS solutions in regulated or GxP environments. xugodme
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. If you need assistance or accommodation due to a disability, please contact
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