Job Description

The Role


Pioneer the most strategic Quality Vault implementation programs for Veeva's largest customers across Europe, championing the transformation of their Quality and Manufacturing landscape.
You will be the central orchestration point for all customer-facing teams, partnering with executives across Sales, Product, and Services to maximize customer success and accelerate product adoption. You’ll connect strategy to action - aligning customer goals, Veeva technology, and internal teams to deliver measurable business outcomes. 
This is a remote, full-time, customer-facing role that will work from both customer site, home office, and offsite meetings. Qualified candidates must be legally authorized to be employed in the European Union or the UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position.

What You'll Do

  • Own delivery for large-scale global Quality Vault implementations, ensuring success across scope, time, and value
  • Lead and inspire cross-functional Veeva teams, Sales, Strategy, Product, and Services, to stay aligned, agile, and focused on customer outcomes
  • Partner strategically with customer executives to define transformation roadmaps that modernize Quality and Manufacturing across their global enterprise
  • Drive growth through crafting implementation proposals, guiding service contracts, and identifying opportunities that expand customer impact
  • Champion excellence in project execution: anticipating risks, resolving challenges, and ensuring seamless transitions to post-deployment success
  • Create momentum through proactive communication, strong governance, and disciplined delivery that builds long-term trust with our most strategic customers

    • Requirements

  • Proven success leading large-scale, enterprise software or technology programs—ideally in GxP or regulated environments
  • Deep understanding of Pharmaceutical Quality and Manufacturing domains, including areas such as LIMS, Validation, GxP Training, Document Management, or QMS
  • Strong consulting background with enterprise pharma clients, translating complex needs into actionable technology strategies
  • Inspirational leadership of diverse, global teams delivering complex programs with measurable business impact
  • Strategic mindset with experience developing technology roadmaps that transform operations and enable long-term success
  • Executive presence and communication skills that influence decision-making at all levels
  • High adaptability and ownership mindset—thriving in ambiguity, navigating competing priorities, and fostering collaboration without authority
  • Organizational agility and ability to align multiple stakeholders while maintaining momentum
  • Based in the EU or UK and able to travel as required

    • Nice to Have

  • Hands-on Veeva Vault implementation experience
  • Experience delivering SaaS solutions in regulated or GxP environments

    • Apply for this Position

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